Diaz Automotives LLC
Privacy Policy
This policy explains what information Diaz Automotives LLC collects when you contact us or request service, and how we use it.
Information we collect
When you submit a quote, booking, or partnership request we collect the details you provide: name, phone number, email address, service address and ZIP code, vehicle information (year, make, model, VIN, mileage), a description of your concern, any files you upload, and your scheduling and contact preferences.
How we use it
We use your information to review your request, prepare a quote, confirm scheduling, perform the service, communicate with you about the work, and keep service records for your vehicle. If you consent, we may contact you by phone, text, or email about your service.
Sharing
We do not sell your personal information. We share information only as needed to provide service — for example with parts suppliers to source the correct part for your vehicle, or with payment providers (such as PayPal) to process a transaction — and where required by law.
Payments
Payment processing is handled by third-party providers. We do not store full card numbers or bank credentials on our systems.
Text messaging consent
If you consent to service-related calls and texts, that consent applies to messages about your request, quote, scheduling, and completed work. You may opt out at any time by replying STOP or telling us directly. Message and data rates may apply.
Retention and security
We retain service records for as long as needed to support your vehicle history and meet business and legal obligations, and we take reasonable measures to protect the information we hold.
Your choices
You may ask us to update or delete your contact information, or to stop contacting you, by reaching out through the contact page.
This page is provided for general information about our services and is not legal advice. Contact Diaz Automotives LLC with any questions about these terms.
